Click and Collect (free)

Collect from our New Milton shop during opening hours.  This is useful for anyone who wishes to save on delivery costs.    Order by 9am for same day collection, which will be available after 11am.  If for any reason the item you order is unavailable we will contact you with a substitute or offer you a refund on that item.  So please ensure that you include your contact details.

Local Delivery

Click local delivery before checkout.

We offer a free local weekly delivery service for orders over £30 to the areas listed below,  Or £3.95 for orders under £30.00:

We deliver weekly to all BH5-8 postcodes, plus BH22 Ferndown, BH23 Christchurch / Highcliffe, BH24 Ringwood, BH25 New Milton, BH31 Verwood,  SO41 Lymington / Boldre / Sway / Tiptoe/ Milford,   SO42 Brockenhurst,  SO43 Lyndhurst.

If your postcode is not displayed please contact us, as we may be able to add you to an existing delivery run.

This local delivery service runs on a Monday, Tuesday and a Thursday, please contact us for your day.   See terms and conditions for full information on delivery.  If you are not going to be in to receive your order, please ensure that you nominate a safe place for it to be left.  You can inform us of this by writing in the comments box.  Your order will be delivered in a polystyrene or cool wool box to keep your goods frozen.  Remember that even if your goods start to defrost, it is safe to re-freeze them. PLEASE LEAVE DETAILS OF SAFE PLACE TO LEAVE IF NOT IN.

Courier

Orders must be not less than 7kg of frozen food goods or we will refund, as the food is at risk of fully defrosting during transit.

Click courier before checkout.

We deliver to England & Wales and much of lower Scotland  We do not deliver to the Isle of Wight.

Courier rates are: £7.99 up to 30kg, and 30p per kilo after this weight upto 48kg.

We now deliver orders over 48kg FREE OF CHARGE!

Orders are dispatched on Mondays, Tuesdays and Thursdays:

If your order is received by 10am (on a dispatch day), we will do our best to get it out the same day, however this is not guaranteed.  If received after 10am your order will roll on to the next dispatch day.

Orders are sent by overnight courier (APC) in polystyrene or cool wool boxes to keep the food frozen. PLEASE NOTE: We cannot guarantee next day delivery. During busier periods it can take up to 48 hours to get to you.

The courier will send you a text or email to confirm a 1 hour delivery window.

The total weight will be calculated at checkout.

Please remember to write in the comments box, any delivery instructions for the co urier service.  You can leave in a safe place or with a neighbour for example.

Small Item delivery, For Non Perishable Goods

You can order up to 5 small items for a charge of £3.95 (First Class delivery).  These items are restricted to non-frozen items such as supplements, accessories & grooming products. If in doubt please get in touch.  

Please choose small item delivery at checkout.

If you need your order urgently outside of these times, please get in touch