Our Packaging & earning loyalty points for returning your boxes and liners

Our packaging is recyclable & Returnable…here’s how to do it:

We are proud to be able to offer you courier packaging that is fully recyclable and but sadly do to rising courier costs they are no longer returnable! All of our shipping boxes and insulation are made from 100% recyclable cardboard. We include ice packs which are fully food safe and will not harm your products whilst in transit. We use recyclable tape on our packaging boxes, but to ensure that your boxes arrive in good condition, we may also use vinyl tape where required.

Our small items are also packed in fully recyclable packaging, with occasional bit of bubble around easily breakable products if necessary.

Please be reassured that if you receive any non-recyclable packaging, it will be because it is being recycled by us. We make every effort to re- use every item of packaging that comes into our store.

Helping to look after our pets planet.

Here’s How to return your packaging, & earn loyalty points:
Apologies this service is currently not available.  Rising courier costs have made this service unaffordable at this time.

When you have successfully returned your packaging we will award 90 loyalty points (£3.00) to your Greens account.  You must have a Greens account to do this.

To return your courier boxes and packaging to us, simply pack a minimum of 8 liners into one of our boxes and email us with the following information:

 Your name & email associated with your Greens account.

  • How many boxes you are returning.
  • The address that you would like the boxes collected from.
  • We will then let you know which day they will be collected. The boxes can be left for the courier to collect if you are not in.
  • *IMPORTANT - Put your name & email on a piece of paper inside the boxes that you return, so that we know who they belong to.

 *Please note that we will only allocate points if the liners are in re-usable  and clean condition and there are 8 in each box.

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